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a colourful collection of fun & comfy kid's clothes

Terms & Conditions

Raspberry Red has the registered address of 2 Manor House Drive, Ascot, Berkshire SL5 7LL, UK. The “website” can be contacted by email at lise@raspberryred.co.uk, by telephone on  +44 (0)7827 470873   or at the registered address.

These terms and conditions relate to sales on the “website” and are correct at the date of writing. They may be updated at any time.

Prices

Prices are shown in UK pound sterling and are reviewed periodically. The price shown on the website is current for the particular product at the time. Occasionally we may make a mistake with the pricing of an item. You will be notified if this has occurred and given the opportunity to cancel or continue your order at the correct price. We will not be obliged to sell you the goods at the incorrect price.

Unavailable items

Occasionally items that you order via the “website” may not be available. If this is the case we will contact you promptly and offer you an exchange or a refund for that particular item.

Ordering:

You can order online securely through PAYPAL or alternatively you can email lise@raspberryred.co.uk or call 07827 470873 to place an order.

Payment:

Payment is accepted through PAYPAL.

Opening an account

The personal information you provide to open an account must be true, current and complete. Please update your account should any of your details change. If you don’t keep you details up to date and orders are sent to an incorrect address we will not refund any delivery charges we have charged to you.

If we have reasonable grounds to believe that your account has or will be used fraudulently or we have reasonable grounds to believe you have acted fraudulently, we may with immediate effect and without notice suspend or cancel your account.

Please ensure you keep your account details and password secret.

Security

Card details are handled solely by PAYPAL and are not stored or known to Raspberry Red.

Unless we have been fraudulent or negligent, we are not responsible for any losses you may incur in transmitting information to us by internet link or by email. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.

Cookies

Raspberry Red uses Cookies on their site for tracking/analytics and shop purchasing only. If you are unaware of what cookies are or how they are used we recommend you visit aboutcookies.org this will give you details on how to control cookie use and delete them if required.

The use of cookies on this site are first party cookies in conjunction with Google Analytics which Raspberry Red uses to gather data on visitor trends, all information gathered from these cookies is anonymous and is used to improve the visibility of the site. If you wish to review Google's position on privacy with respect to its analytics service please visit Google's Privacy Overview and also Session Cookies which are used to help track your order from basket to checkout.

This site operates an "implied consent" policy for cookies which does assumes the user has set their cookies on their browser to active. If you do not wish the site to use cookies, you can delete Raspberry Red cookies from your browser or set your browser to not use cookies.

The cookies used are: zenid, civicAllowCookies, __utma, __utmb, __utmc and __utmz

Please note that deleting cookies will result in lose of website usability

Third party links

Occasionally we may provide links to other websites that we think you may be interested in. We are in no way to be held responsible for the content that is displayed on any sites that we may link to.

Our website

You use the website at your sole risk. You agree that you are personally responsible for your use of this website and for all your communication and activity on this website.

No unauthorised copying or distribution of any part of the website is permitted.

Privacy notice

At Raspberry Red we adhere to the Data Protection Act 1998.

In order to complete your order, and to prevent fraud, there are a number of personal details that we will need to obtain from you. We will treat all your personal information as confidential and only use it to process your orders. We will fully comply with all applicable UK Data Protection, privacy and consumer legislation. We will not pass your details to any 3rd party, unless we are required to do so by law.

We will take all reasonable care to keep the details of your order and payment secure. However, unless we are negligent, we can’t be liable for any loss you may suffer if a third party gains unauthorised access to any data you provide when accessing our website.

We may also collect information about your visit to our website (e.g. which search terms you used on our website, the URL you came from, the pages of our website that you viewed etc).

If you have agreed to be on our mailing list you can unsubscribe at anytime. If you wish to be removed from the list, please contact us by email at lise@raspberryred.co.uk.

When you use the Raspberry Red website www.raspberryred.co.uk, you agree to these terms. Delivery & returns details listed separately are also included in these terms and conditions.

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